We're open for online ordering, making sure kit gets to our fantastic emergency services at this challenging time.
Our local customers are still welcome to collect orders from our trade counter.

Returns & Exchanges

Received your order and it's not quite what you were expecting? Not a problem! You have a statutory right to cancel your order and return your purchase.

You can send it back to us by simply filling in all the sections of the Returns & Exchanges form and clicking the 'Request Return' button. We will then e-mail you further details and ask you to return the item (within it's original packaging) to the following address:

Unit 6 Thorne Farm, Thorne Hill, Ramsgate, Kent CT12 5DS

You can also cancel or discuss your order by speaking to us directly on 01843 825757 or via email at info@copshopuk.com

Please note that all returns & exchanges must be:

  • 1. REPORTED WITHIN 14 DAYS FROM RECEIPT OF GOODS
  • 2. RETURNED WITHIN 14 DAYS FROM THIS CONTACT

Full Terms & Conditions for our returns policy can be viewed here

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